Legal
This website and the Inner Power Reset™ service are operated by EPO Performance Ltd ("EPO Performance," "we," "us," "our"), a company registered in England and Wales, company number 14355685, with its registered office at 151 Picton Road, Wavertree, Liverpool, England, L15 4LG.
Inner Power Reset™ is a brand and service operated by EPO Performance Ltd. It is not a separate legal entity. EPO Performance Ltd is the data controller for the personal information described in this policy.
When you submit an application through this website, we collect the information you provide in the application form:
— Full name (required)
— Email address (required)
— Phone number (optional)
— Which of a short list of descriptions best applies to you (required)
— Your answers to two open questions about what you'd like to change and why it matters now (required)
— Your response to a question about readiness to invest in the work, should there be a fit (required)
— How you heard about Inner Power Reset™ (optional)
We do not currently operate a checkout, payment system, or client account area on this website.
We collect and use this information to review your application, assess whether Inner Power Reset™ may be an appropriate fit for you, and to contact you about your application — including, where appropriate, to arrange a private consultation.
Application information is processed to take steps requested by you before we potentially enter into a service relationship (UK GDPR Article 6(1)(b)). Where this basis does not apply precisely, we rely on our legitimate interests in operating and assessing our application process (Article 6(1)(f)).
Your phone number and how you heard about us are optional. If provided, your phone number is only used to arrange a consultation if your application proceeds. Referral-source information helps us understand how people find Inner Power Reset™ and is not used to assess your application.
The application form does not ask you to provide medical records, diagnoses or other special-category information. The open questions are intended to help us understand your situation in your own words without requesting clinical or diagnostic detail.
If you choose to provide sensitive personal information, we will handle it with appropriate care and only use it where necessary and lawful. We encourage you not to include sensitive information unless it is genuinely necessary for your application.
This website, and the application form itself, is built and hosted using Webflow, a third-party website platform. Native form submissions made through this website are stored through Webflow, which acts as a data processor on our behalf for relevant customer and end-user personal information.
Webflow's documentation states that customer and end-user data is stored in the United States. Where this involves a transfer of your personal information outside the United Kingdom, that transfer is subject to Webflow's applicable data protection safeguards and data processing agreement.
We have not reproduced Webflow's legal documents here; the current versions are available directly from Webflow.
We have not installed analytics, advertising pixels or behavioural tracking on this website, and Webflow's built-in analytics feature is currently switched off for this site.
Webflow, as the platform hosting this website, may use essential or technical technologies necessary for the website to operate correctly.
If you apply and do not become a client, we retain your application information for up to 12 months after our last meaningful contact with you, and then delete it, unless we have a legitimate or legal reason to retain it for longer.
If you become a client, relevant application information may become part of your client record, at which point it is retained in line with our contractual, legal, accounting, insurance and professional record-keeping requirements.
Under UK GDPR, you have the right to request access to the personal information we hold about you, request that it be corrected or deleted, request that we restrict how we use it, and object to certain processing. To exercise any of these rights, contact us using the details below.
We do not currently send marketing communications. Submitting an application does not add you to any mailing list. If this changes in future, we will only contact you for marketing purposes with your separate, explicit consent, and this policy will be updated accordingly.
If you have any questions about this policy or how we handle your personal information, contact us at info@epoperformance.com.
If you are not satisfied with our response, you have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
This website may contain links to external services. This policy does not cover how those third parties handle your information; please review their own privacy policies.
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.